General inquiries

Questions about ChargeStack, the team, or our services.

Get started

Interested in trying ChargeStack Arc with your office or firm? Bring one case with a big production and some body-cam — we load it, and you time the first three facts yourself.

Technical support

If something's broken, please include:

  • What you were trying to do
  • What happened instead
  • Any error messages you received
  • Your browser and device

Feedback & suggestions

We're constantly improving ChargeStack. Your feedback shapes the roadmap.

Security & procurement

Procurement, security review, or audit liaison: security@chargestack.ai. We respond within one business day.

ChargeStack runs inside Google Cloud Assured Workloads with the CJIS control package. Ask for the plain-language CJIS compliance summary, the control matrix, and the implementation reference behind the security model.

Legal & privacy

Review our Privacy Policy and Terms of Service.

Business hours

Monday–Friday, 9 AM – 5 PM Pacific Time. We typically respond to inquiries within 1–2 business days.

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